PA Course Descriptions

Personal Assistant Course offerings: Members will receive either a Red Cross certification or three hours’ pay for attending classes.

  • Strengthening Communication Skills. Learn to respond to challenging situations with effective verbal communication skills including active listening, paraphrasing, asking open-ended questions and pulling back.
  • Working Effectively With My Employer to Solve Problems. Learn to manage personal and work boundaries with self-directing consumers, and to present a problem in a constructive way to your consumer-employer.
  • First Aid and CPR. Learn how to recognize and respond to cardiac, breathing, and first aid emergencies and use an Automatic External Defibrillator. You will receive a Red Cross certification.
  • Universal Precautions. Learn to practice infection control effectively and apply the principals of standard precautions appropriately.
  • Body Mechanics and Safe Lifting. Learn the principles of good body mechanics and how to use these principles to prevent injury.
  • Independent Living Philosophy. Learn about the Independent Living Philosophy, what it means to people with disabilities, and now it guides the relationship between you and your consumer.
  • Reporting Fraud, Abuse, Neglect, and Exploitation. Identify signs of abuse, neglect, and exploitation of consumers and learn how to define fraud within the DHS/DRS program. Learn to report what you observe, and to whom.
  • Bathing & Bed Making:  Personal Assistants will review skills needed to assist a consumer with bathing, with an emphasis on approaches that show respect for the consumer’s dignity. They will also learn skills of making a bed, both occupied and unoccupied.
  • Working with a Consumer Who Is Depressed: In this module, participants will learn about signs and symptoms of depression. They will also learn how to respond appropriately to a consumer who is depressed, with emphasis on pulling back and managing their own emotional reactions.  And they will learn where to go when they or the consumer needs additional help.
  • Nutrition and Exercise for People with Physical Disabilities: Some level of activity is important for people with physical disabilities, even if they have restricted mobility.  And good nutrition is important for everyone!  In this module, participants will look at nutrition from a person-centered and cultural perspective, and consider how to help the consumer be healthy and be happy with food.

Members should bring a bag lunch and a beverage to class. Space is limited and registration is required – call the MRC at 866-933-7348 for locations and registration.

Already completed the trainings but want a refresher? Under our new SEIU contract, all PAs are eligible to retake classes 12 months after completing them for the first time. Actively-working members will be paid for retaking classes.

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